831 12th Avenue- Behavioral Health | Cowlitz Family Health Center
Behavioral Health • Longview, WA
Ratings by platform
- Birdeye/Google aggregate: 2.1/5 (216 reviews)
- Rehab.com: 2.32/5 (172 reviews)
- Detox.net: 3.3/5 (11 reviews)
What patients say
Patients praise
- Compassionate, kind, and caring staff in some instances
- Effective substance use disorder programs for those willing to engage
- Integrated physical and behavioral health services seen as convenient by some clients
Common complaints
- Long wait times for appointments
- Difficulty scheduling or receiving timely referrals
- Reports of dismissive or unprofessional behavior from some staff/providers
- Issues with administrative communication and scheduling errors
In patients' words
"I have had nothing but great experiences with the staff here. The doctors and PAs are awesome, the nurses are kind and caring..."
— Yelp review"After waiting 1.5 months for an appt, office lied about calling to cancel said appt 30min before it time. Discovered it had been canceled when arrived to check in..."
— Birdeye review"The counselors are tough on patients but in a good way. There was no slacking off."
— Detox.net reviewMore clinics in Longview
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