Urology - MemorialCare Outpatient Surgical Center Long Beach

Patients praise

• Highly professional and friendly clinical staff (nurses and surgeons)
• Efficient and organized surgical process
• Clean and comfortable facility environment
• Effective pre- and post-operative communication/follow-up
• High performance rating for specialized procedures like endoscopy/colonoscopy

Common complaints

• Isolated reports of unprofessional or unhelpful front-desk staff during check-in
• Occasional complaints regarding communication/noise in the lobby area
• Reports of surgical delays due to complications with previous procedures
• Rare experiences involving perceived poor bedside manner or lack of sympathy