West County Medical Clinic - Long Beach
Substance Use Treatment • Long Beach, CA
Ratings by platform
- ScoreDoc: 2.1/5 (27)
What patients say
Patients praise
- Some patients report helpful and professional medical staff
- Reports of efficient referral processes for some patients
- Appreciation for convenience and accessibility for those following program rules
Common complaints
- Reports of rude or unprofessional staff behavior
- Concerns about long wait times and scheduling issues
- Complaints related to the shared environment with an addiction treatment program
- Allegations of mismanagement within the addiction treatment program
In patients' words
"The reviews were right about the staff being rude..until today! ... The MA in back office was really nice , as well as the one in the front. I needed to be referred to a specialist, and my refferal was ready within days!!! had no problem here !!"
— ScoreDoc"FINALLY get seen at 11:15An HOUR AND A HALF AFTER MY APPOINTMENT!!!there is a methadone clinic operating out of the same lobby… so that should be noted also. Run. But don’t trip over the addicts or homeless in the lobby."
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