Dignity Health Family Clinic - Long Beach, CA

Patients praise

• Some patients have noted the doctors themselves are good or caring
• Instances of kind and friendly staff members, despite wider complaints about clinic operations

Common complaints

• Difficulty reaching the clinic via phone, including long wait times and calls being dropped or ignored
• Poor communication and lack of follow-up from staff or doctors after messages are left
• Unprofessional, rude, or unhelpful front desk and office staff interactions
• Challenges with appointment scheduling, including cancellations or inability to book appointments