Cal Rehab and Sports Therapy – Long Beach - MemorialCare

Patients praise

• Patients often praise the staff for being kind, friendly, and helpful
• Many patients report effective outcomes, noting pain reduction and increased strength after treatment
• Appreciation for the detailed explanations of exercises and personalized care plans
• Positive experiences with specific therapists and rehabilitation programs leading to successful recoveries

Common complaints

• Reports of unprofessional and rude staff behavior, particularly regarding specific therapists
• Complaints about administrative issues such as scheduling conflicts and lack of communication regarding provider changes
• Concerns about facility overcrowding and space limitations
• Perception of high costs for services seen as limited or achievable at home
• Instances of long wait times for scheduled appointments