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Primary Care - Long Beach - Mount Sinai South Nassau

Internal MedicineLong Beach, NY

★★★☆☆2.8/5168 reviews across 3 platforms

Ratings by platform

  • Birdeye (Family Medicine): 2.2 / 5 stars (77 reviews)
  • Birdeye (Emergency Dept): 3.3 / 5 stars (12 reviews)
  • US News & World Report (Family Medicine): 3.4 / 5 stars (79 reviews)

What patients say

Patients praise

  • Some patients report kind and attentive care from individual doctors and staff
  • Local accessibility for the Long Beach community
  • Professional care reported for specific procedures

Common complaints

  • Long wait times for appointments and emergency services
  • Concerns regarding staff communication and responsiveness
  • Issues with cleanliness and facility maintenance
  • Reports of dismissive or unprofessional behavior by staff
  • Disjointed or uncoordinated care experiences

In patients' words

"Mt Sinai is excellent! Caring staff, attentive, accommodating, professional, and you will feel well taken care of here."

Birdeye Patient Review

"Took my daughter to the ER Arrived at 6:15. Was triaged and then sat the the waiting room til 12:25... This is totally unprofessional. The staff doesn’t come to check on you."

HospitalStats Patient Story

"Awful. Waited in the waiting room with chest pains and when I was finally taken back, I was put in a hallway with a bunch of people for about 10 hours."

Yelp Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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