Outpatient Counseling Program
Behavioral Health • Long Beach, NY
Ratings by platform
- Google Reviews via Rehab.com: 5.0/5.0 (14 reviews)
- Birdeye (LifeStance): 4.8/5.0 (43 reviews)
- Birdeye (Long Beach Child And Adolescent): 3.4/5.0 (9 reviews)
What patients say
Patients praise
- Effective, compassionate therapy for anxiety, depression, and addiction recovery
- High levels of support for personal empowerment and growth
- Flexible scheduling and structure for outpatient programs
- Helpful clinical tools and life skills training
- Positive outcomes in marriage counseling and personal mental health stability
Common complaints
- Administrative disorganization and poor responsiveness
- Difficulty in scheduling appointments and medication refills
- Reports of unprofessional, rude, or dismissive staff
- Negative patient experiences with specific providers including clinical mismanagement and perceived lack of empathy
- Concerns regarding excessive billing and feeling like just a number for profit
In patients' words
"Sano Counseling Center is an excellent practice with staff and counselors who are there to help you and honestly care about your well-being."
— Sano Counseling Center review"the front office staff are not only rude and disrespectful, but also flat out lie to your face. for a place that has high traffic for mentally ill patients, i am appalled at the severe lack of care given to the patients who go here."
— Memorial Counseling Associates review"My attempts to communicate my struggles were met with dismissive responses or outright neglect. On several occasions, I even had to escalate my concerns to management, but they were similarly unresponsive and seemed to lack basic empathy."
— The Guidance Center reviewMore clinics in Long Beach
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