Lompoc Health Center | Santa Barbara County, CA - Official Website
Surgery • Lompoc, CA
Ratings by platform
- Google My Business: 3.2/5 (28)
- Yelp (Lompoc Health - North H Center): 2.3/5 (18)
- Yelp (Lompoc Health - North Third Center): 2.0/5 (11)
What patients say
Patients praise
- Appreciation for specific doctors (e.g., Dr. Kaplan, Dr. Lumsdaine, Dr. Mohammad Tabek Bakir)
- Positive interactions with nursing and clinical staff in specific departments
- Effective patient communication and thoroughness from some physicians
- Helpful pelvic health services and physical therapy
Common complaints
- Long wait times for appointments and at the clinic
- Poor customer service and rude front desk staff
- Communication issues regarding appointment scheduling and cancellations
- Perceived provider incompetence or lack of professionalism
- Difficulty reaching staff by phone
In patients' words
"I got a call 8 minutes before my appointment letting me know they had to cancel. Mind you I was already in the parking lot heading into the building. I find that to be extremely inconsiderate and unprofessional."
— Patient review from Google My Business"I left there feeling informed and comfortable moving forward with our plan."
— Patient story on Lompoc Valley Medical Center website"Their customer service is HORRIBLE. Every time I've ever came here I leave because of how rude the ladies at the desk are. Go somewhere else if you can!!"
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