Urgent Care Lombard, IL
Urgent Care • Lombard, IL
Ratings by platform
- Solv (Kiddos Health & Urgent Care): 4.6 out of 5 (87)
- Birdeye (Midwest Express Clinic): 4.7 out of 5 (571)
- Solv (Chicago Immediate Care): 1.5 out of 5 (2)
What patients say
Patients praise
- Friendly, kind, and professional staff in many instances
- Clean and inviting facility environments for some clinics
- Efficient and thorough care when processes work as intended
- Kid-friendly amenities like stickers and coloring stations
- Accessible online check-in and booking systems
Common complaints
- Long wait times despite online booking or low occupancy
- Unprofessional, rude, or aggressive bedside manner from specific providers
- Issues with prescription medication management or refills
- Facility cleanliness concerns, including dirty restrooms
- Unexpected billing or charging issues for perceived lack of care
In patients' words
"We were the only people there, yet waited 20 minutes before even being called back... Bathrooms were very dirty with trash overflowing, a clogged toilet... stool splattered on the other toilet."
— Solv patient review for Kiddos Health & Urgent Care"First time met him , he was very rude , bad bedside manners and overall uninterested in my concerns... he bursted out yelling at me... cussed me out and said he didn’t care if I died or not."
— Solv patient review for Chicago Immediate Care"The office is brand new and brightly colored for a calming and healing environment. The professionals and kindness of the staff is excellent."
— LocalityBiz review for Midwest Express ClinicMore clinics in Lombard
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