DuPage Ophthalmology
Optometry • Lombard, IL
Ratings by platform
- Birdeye (Dr. Balaji Gupta, M.D.): 4.9/5 (190 reviews)
- Doctible (DuPage Ophthalmology, Lombard): 4.9/5 (200 reviews)
- Yelp (DuPage Ophthalmology - Lombard): not stated in provided snippet (not stated in provided snippet)
- Yahoo Local (DuPage Ophthalmology): not stated in provided snippet (not stated in provided snippet)
What patients say
Patients praise
- Doctors and staff described as knowledgeable, caring, and professional
- Good outcomes from eye procedures/surgeries; patients report improved vision
- Short wait times / efficient process and appointments handled smoothly
- Clear communication and being well-informed during visits/treatment
Common complaints
- Complaint about phone/appointment handling (would not even attempt to make an appointment)
- Some negativity about certain staff behavior (one technician described as unpleasant)
- Report of a very negative experience described as 'brutality' on Yahoo Local
In patients' words
"“After a HORRIBLE experience… I found Doctor Lam who is very knowledgeable and kind! fantastic doctor!!!”"
— dupage2020.com/reviews"“Dr. Gupta and his staff are very caring! … outstanding patient care with excellent professionalism.”"
— reviews.birdeye.com (Dr. Balaji Gupta)"“Everything was great… from making the appointments to the surgery and the post-surgery check-ups.”"
— doctible.com/locations/dupage-ophthalmology-lombard-il"“I phone … they’re very pleasant and I like Dr Lam… there is one gentleman tech … a bit unpleasant.”"
— doctible.com/locations/dupage-ophthalmology-lombard-il"“The brutality of DuPage Ophthalmology.”"
— local.yahoo.com/info-141341158-Dupage-Ophthalmology/More clinics in Lombard
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