Providence Family Medicine | Logan Utah Primary ... - Ogden Clinic
Urgent Care • Logan, UT
Ratings by platform
- Yelp: 3.5/5 (5)
- Birdeye: 3/5 (6)
- PissedConsumer: 1/5 (1)
What patients say
Patients praise
- Many patients praise individual physicians for being personable, caring, and considerate
- Recognition of doctors as excellent in their field and highly recommended by patients
- Appreciation for compassionate and comprehensive care from specific providers
Common complaints
- Reports of inefficient or unhelpful office staff
- Frustrations with long wait times for appointments and on the phone
- Complaints regarding billing inaccuracies and collections processes
- Concerns about lack of follow-up on test results or communication with insurance companies
- Experiences of patient apathy from some practitioners
In patients' words
"Dr. Kevin Duke is the most personable, caring, and considerate doctor. He is the best doctor I've been to. Recommend him to everyone."
— Yelp user review"Less than efficient office staff. I tried to reschedule a week prior to an appointment I scheduled online with no success and was charged full price."
— Yelp user review"They don't care about women's health concerns! They seemed more interested in billing insurance and selling unrelated, unwanted preventative tests."
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