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Family Medicine in Lock Haven, PA - Find a UPMC Provider

Internal MedicineLock Haven, PA

★★★★★4.6/5200 reviews across 6 platforms

Ratings by platform

  • UPMC Provider Profile (Dr. Carrie A. Timko): 4.9/5 (68 reviews)
  • UPMC Provider Profile (Katie L. Thomke, CRNP): 4.8/5 (17 reviews)
  • UPMC Provider Profile (Dr. Marcus Daniel Powers): 4.7/5 (49 reviews)
  • UPMC Provider Profile (Karinne Elizabeth Santonico, PA-C): 4.8/5 (41 reviews)
  • UPMC Provider Profile (Dr. Dawid Gerlach): 4.9/5 (8 reviews)
  • Birdeye (UPMC Outpatient Emergency Department): 2.4/5 (17 reviews)

What patients say

Patients praise

  • Primary care providers are consistently praised for being attentive and taking time to listen
  • Patients appreciate thorough examinations and clear communication about health plans
  • Many providers are described as kind, professional, and knowledgeable
  • Some patients report positive experiences with registration and emergency staff, including successful rapid responses for emergencies

Common complaints

  • Perceived lack of attentive listening by some emergency department staff
  • Reports of rude or unprofessional behavior by specific emergency department personnel
  • Concerns regarding billing procedures and communication
  • Reports of slow service or perceived lack of care in the emergency department setting

In patients' words

"Dr Timko NEVER rushes me, she's very thorough and I trust her completely."

UPMC Provider Profile (Dr. Carrie A. Timko)

"Dr. Powers was excellent. He spent 30 minutes with me discussing my concerns. He does not try to just move patients in and out."

UPMC Provider Profile (Dr. Marcus Daniel Powers)

"Dr. Saifullah needs to learn how to listen to what a female patient is saying. If a patient struggling with breathing ... comes for help ... LISTEN TO THEM! Instead of dismissing it as just their anxiety."

Birdeye (UPMC Outpatient Emergency Department)

"The nurse who was attending to my child was very rude and had a terrible personality."

Clinic4All (UPMC Outpatient Center)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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