Family Medicine in Lock Haven, PA - ProviderMatch - Geisinger
Family Medicine • Lock Haven, PA
Ratings by platform
- Geisinger ProviderMatch: 4.8 out of 5 stars (based on 236 ratings/43 reviews) for specific providers like Dr. Jill Sharer (43 reviews for specific providers)
- Birdeye (Geisinger ConvenientCare Lock Haven): 2.5 out of 5 stars (46 reviews)
What patients say
Patients praise
- High ratings for many individual family medicine providers (typically 4.5-4.9 stars)
- Patients report doctors are thorough, listen well, and are compassionate
- Collaborative approach to care and patient decision-making highlighted by some patients
Common complaints
- Long wait times in waiting rooms and exam rooms
- Reports of rude or unprofessional staff interactions
- Difficulties with scheduling, appointment cancellations, and facility navigation
- Perceived lack of communication or inadequate care in urgent/emergency settings
In patients' words
"Dr. Sharer is very thorough and answers any questions I have. She goes over bloodwork results. She always includes me in decisions about my care."
— Geisinger ProviderMatch (Dr. Jill Sharer review)"The wait times are insane Up to like 20-25 mins to... If I could give a zero I would. My son is away at college there and I called to make sure they took our insurance. The woman was so rude and nasty when I was asking her questions."
— Birdeye (Geisinger ConvenientCare Lock Haven review)"I believe that the urgent care system needs to re-evaluate their acceptable patient loads since they accept both patients who schedule appointments as well as walk-ins. After today's visit I am highly disgusted with what I have experienced."
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