Orthopedic Surgery in Livonia, MI - ProviderMatch - Corewell Health
Orthopedics • Livonia, MI
Ratings by platform
- Corewell Health ProviderMatch (Hip and Knee Orthopedic Surgery): 4.7/5 stars (226 ratings, 82 reviews)
- Vitals (Dr. Steven Acker): 4.8/5 stars (42 ratings)
- WebMD (Dr. Stanley Lee): 2.5/5 stars (72 ratings)
What patients say
Patients praise
- Some providers receive high satisfaction ratings for knowledge and patient care
- Staff often praised as nice and helpful in specific positive encounters
- Some patients appreciate detailed explanations of conditions and treatments
Common complaints
- Poor administrative communication and difficulty reaching staff via phone
- Long wait times and billing/facility fee concerns
- Patient experiences of being dismissed or not listened to regarding pain
- Systemic organizational complaints regarding post-merger services
In patients' words
"Was not happy with the level of care I’ve received at all with this doctor. The last visit I had I felt like I was not believed when describing my pain and how it was affecting my life."
— Vitals review for Dr. Steven Acker"He interrupted me, performed a cursory assessment, and launched into a condescending tirade... he dismissed findings from a previous hospital stay... I advise you AVOID AT ALL COSTS!"
— WebMD review for Dr. Stanley Lee"Imagine my shock when the bill I received from the Corewell Family Health practice was $2,542.00. for one visit! They are now adding a "facility fee" of $2,010.00..."
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