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Eye Clinic of Livonia | Trinity Health Michigan logo

Eye Clinic of Livonia | Trinity Health Michigan

OphthalmologyLivonia, MI

★★★★☆3.8/511 reviews across 2 platforms

Ratings by platform

  • Vitals.com: 4.1/5 (10 ratings (Dr. Michael Mandell))
  • Unilocal: 1/5 (1 review)

What patients say

Patients praise

  • Experienced, ethical, and knowledgeable physicians
  • Thorough and patient-centered care from doctors
  • Direct and honest communication from providers

Common complaints

  • Rude, unpleasant, or condescending front desk staff
  • Wait times for appointments
  • Occasional concerns about professionalism in communication

In patients' words

"Dr. Mandell is a very ethical doctor who takes his time with patients.There may be a wait for him but that means that he is not rushing out the door on a patient."

Vitals.com review of Dr. Michael Mandell

"The one star is for the most unfriendly and rude front desk women. They are consistently unpleasant, condescending and rude. They also have poor listening skills and show no compassion at all. Sad, really, because their poor attitude does not support the great doctors that practice there."

Unilocal review of Eye Clinic of Livonia

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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