Livingston HealthCare - Billings Clinic
Internal Medicine • Livingston, MT
Ratings by platform
- Clinic4All (Livingston HealthCare listing): 2.6/5 (9 reviews)
- Hospitalsandclinics.net (Livingston Healthcare): 3/5 (Hospital Overall Rating) (93 (listed as 3.3 (93)))
- Momentary Labs (CMS HCAHPS-based): 4★ overall patient satisfaction; 80% would definitely recommend (155 completed patient surveys)
What patients say
Patients praise
- High willingness to recommend (e.g., HCAHPS-based metrics)
- Communication quality (nurses and doctors)
- Discharge information cited as a strength
Common complaints
- Billing/insurance coding issues leading to unexpectedly high charges
- Perceived delays in care (e.g., waiting overnight; refusal to do MRI)
- Staff/bedside manner and cleanliness concerns (including rude/incompetent behavior)
In patients' words
"“The staff was very nice but the billing was a nightmare… What should have been a $25 co pay turned into over $150.00 because nobody knew what they were doing.”"
— Clinic4All review excerpt"“They did CT scan… They couldn’t do a MRI till morning… The next morning they refused to do the MRI. I pulled him out of hospital and took him to the Bozeman ER.”"
— Clinic4All review excerpt"“The bed side manner was atrocious… The Dr was rude… The OR wasn't very clean.”"
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