Livingston HealthCare Family Medicine
Family Medicine • Livingston, MT
Ratings by platform
- CMS HCAHPS (Patient Experience Survey): 4 out of 5 stars (155 patient surveys)
- U.S. News & World Report: 3 out of 5 stars
- Clinic4All: 2.6 out of 5 stars (9 reviews)
What patients say
Patients praise
- efficient and helpful walk-in/clinical care for some patients
- effective doctor and nurse communication scores surpassing national averages
- high patient recommendation rates (80-88%)
- strong discharge information and patient understanding of care
Common complaints
- billing concerns and perceived coding errors
- criticism of bedside manner and staff professionalism
- concerns regarding quality of emergency care for critical conditions
In patients' words
"My walk in trip this week was efficient and helpful. The site is easy to access and they take my insurance (Cigna) so this was a great experience for me."
— Yelp review"The staff was very nice but the billing was a nightmare. ... What should have been a $25 co pay turned into over $150.00 because nobody knew what they were doing."
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