Litchfield Hills Orthopedic Associates
Spine Surgery • Litchfield, CT
Ratings by platform
- Yelp: 3.1/5 (19 reviews (aggregate))
What patients say
Patients praise
- High-quality surgical outcomes and medical expertise
- Helpful, caring, and professional clinical staff (therapists/nurses)
- Compassionate bedside manner reported for specific surgeons
Common complaints
- Unprofessional and rude reception/front desk staff
- Long wait times or disorganized scheduling processes
- Negative internal workplace culture (toxic/disorganized environment reported by employees)
- Dissatisfaction with specific physician bedside manner or communication style
In patients' words
"Dr. Betz was amazing... However the receptionist need to be more professional, Made me feel like I was bothering them."
— LocalityBiz review"This was all caused from lifting a small Dachshund off the bed one morning on July 11 2025... Thanks to the wonderful people involved... Great work and it’s people like you with a professional and caring attitude that can make us “in pain” customers happy again."
— LocalityBiz review"Very toxic, disorganized, lots of drama, poor management, unprofessional, super stressful and again TOXIC."
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