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Greenwoods Referral & Counseling Services - Greenwoods ...

Psychotherapy • Litchfield, CT

★★★☆☆3.3/531 reviews across 2 platforms

Ratings by platform

  • Birdeye (Google): 3.6/5 (23 reviews)
  • Google My Business (secondary source): 2.5/5 (8 reviews)

What patients say

Patients praise

  • Effective counseling and therapy services
  • Staff identified as professional and supportive in some experiences
  • Provides critical access to mental healthcare for the community, including uninsured or low-income clients
  • Helpful resource for finding appropriate mental health referrals

Common complaints

  • Unprofessional or rude conduct by administrative/secretarial staff
  • Difficulty with intake process and communication follow-up
  • Limited provider availability for referrals
  • Perceived lack of empathy towards patients in distress

In patients' words

"Excellent staff, excellent resources... Having a therapist who specializes in alcohol/substance recovery is invaluable... Cannot recommend Greenwoods enough!"

— LocalityBiz user testimonial

"I am writing to express my utmost disgust and traumatic experience with your litchfield location... The secretary’s behavior was appalling. Not only was she disrespectful, she lacked any sense of empathy..."

— LocalityBiz user testimonial

"Horrible horrible horrible. mental health services are already difficult to access and pay for. this place makes it harder... receptionist was extremely rude."

— Google My Business review via tedereka.es

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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