Litchfield Hills Orthopedic Associates
Orthopedics • Litchfield, CT
Ratings by platform
- Yelp: 3.1 out of 5 stars (19 reviews)
What patients say
Patients praise
- Specific surgeons received praise for being kind, caring, and performing successful surgeries
- Some patients expressed satisfaction with the medical treatment they received
Common complaints
- Unprofessional behavior from front desk staff regarding scheduling and communication
- Difficulties and frustration with the billing department, including receiving incorrect bills and repeated, repetitive phone calls
- Concerns regarding the thoroughness of medical evaluations and communication about treatment options or implant issues
In patients' words
"I can say nothing regarding the physicians as I had such an unprofessional experience with the front staff while trying to make an appt... When I asked if her coworkers could take it down a notch so she could hear me, she stankily told me that ‘this is an office and there are going to be conversations’."
— LocalityBiz review"My problem is with the absolutely INCOMPETENT billing department. They changed over to a new billing system and have been calling me for the last 6 months asking me the same questions each time... I will never go here again and I suggest you don't unless you want to deal with paying these bills for an extended amount of time."
— Yelp review"Just had a hip replacement with Dr. Pompo wonderful . He is kind and caring and cares about his patients. I'm one happy patient thank you!"
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