ApexNetwork Physical Therapy Now Open In Lincoln, Illinois
Physical Therapy • Lincoln, IL
Ratings by platform
- Yelp: 4.6/5 stars (across network) (117 reviews (Yelp))
- Birdeye: 4.7/5 stars (Wood River location) (33 reviews (Birdeye))
What patients say
Patients praise
- knowledgeable and friendly physical therapists
- clean and well-maintained facilities
- effective rehabilitation and positive health outcomes for many patients
- welcoming front desk and support staff
Common complaints
- unprofessional behavior among staff
- billing and insurance processing delays
- perceived lack of effectiveness in treatment
- difficulty reaching customer support
In patients' words
"Once they were loudly gossiping about a patient as she was getting out of her car and walking into the facility. Terribly unprofessional. I quit after about four sessions and found a more professionally staffed facility."
— Yelp user review (Collinsville, IL location)"This Team from the front desk to the therapists are awesome. They are very friendly and welcoming. I retuned to this location for my rehab this year because I had a great experience 6yrs ago here as well. They listen to you and adjust your therapy as needed."
— Birdeye user review (Wood River, IL location)More clinics in Lincoln
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