Lincoln Digestive Health Center: Home
Gastroenterology • Lincoln, NE
Ratings by platform
- Healthgrades / Vitals (Dr. Andrew Coen): 4.2 out of 5 stars (based on 24 reviews) (24 reviews)
- WebMD (Dr. Mark Griffin): 5.0 out of 5 stars (27 ratings)
- Vitals / WebMD (Dr. Paul Petersen): 4.3 to 4.5 out of 5 stars (10 to 3 reviews)
What patients say
Patients praise
- Patients often appreciate the bedside manner and attentive listening skills of specific doctors, such as Dr. Coen and Dr. Petersen
- Some patients report high levels of trust in their physician's expertise and professional care, particularly for long-term treatment
- Positive experiences with successful procedures and clear communication regarding post-operative care from certain providers
Common complaints
- Frustration with billing practices, particularly demands for up-front payment and issues with insurance coverage/coding
- Reports of unprofessional or rude behavior by office staff, nurses, and schedulers
- Concerns regarding communication, such as difficulty reaching staff, unresponsive follow-up, and feeling unheard by providers
- Occasional complaints about bedside manner, rushed appointments, and perceived lack of thoroughness in treating complex conditions
In patients' words
"Dr. Coen and the entire staff at Lincoln Digestive Health were very friendly, knowledgeable, and took the time to carefully explain everything. You'll be at ease if you go to them."
— Healthgrades (Dr. Andrew Coen)"The only nice person I have talked to was the billing person because the want my money! ... It shows their priority is money before patient care."
— Trustburn (Lincoln Endoscopy Center)"Very ignorant and self center and egostistical. Poor bedside manner with patient and their families. Never provides patient with hope. Spends several minutes with a patient, and is on the computer most of the time."
— Vitals (Dr. Paul Petersen)More clinics in Lincoln
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