CHI Health Nebraska Heart
Cardiology • Lincoln, NE
Ratings by platform
- Birdeye (CHI Health Clinic Heart Institute): 3.7 out of 5 stars (33 reviews)
- Birdeye (Nebraska Heart Institute): 4.5 out of 5 stars (102 reviews)
- MedicalRecords.com: 4.5 out of 5 stars (35 reviews)
- US News & World Report: 4 out of 5 stars (Not specified (US News Patient Experience Score))
What patients say
Patients praise
- Highly competent and professional doctors and surgeons
- High quality of medical care and cutting-edge technology
- Friendly and caring nursing and support staff in many instances
- Efficient, easy parking and check-in processes
- Strong recommendation rate from patients (93%)
Common complaints
- Long wait times for appointments and procedures
- Poor communication regarding scheduling and wait times
- Perceived lack of responsiveness from nursing staff
- Some patients reported feeling rushed by providers
- Billing concerns and disputes
In patients' words
"Rushed through the appointment, at which time I felt she was not approachable for questions or discussions about my concerns... Frustrated and pushed aside!"
— Birdeye reviewer"All of the staff was fantastic. Kind, caring, and helpful... I would recommend anyone!! Ten stars!"
— Birdeye reviewer"I got the feeling that the doctors were very competent. However, the large and open operating/procedure room had an assembly line feel to it."
— MedicalRecords.com reviewerMore clinics in Lincoln
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