Lincoln Recovery | Illinois Drug & Alcohol Rehab

Patients praise

• Appreciation for the facility's amenities, including private rooms, access to personal electronics, and pool access
• Praise for specific staff members, therapists, and group facilitators for being supportive and caring
• Value placed on the autonomy and freedom allowed to patients during their stay
• Positive impact on personal recovery and life-changing experiences for some former clients
• Satisfaction with the variety of treatment topics and group sessions offered

Common complaints

• Concerns regarding medical management, specifically medication errors and improper dosage administration
• Reports of poor facility cleanliness and maintenance issues
• Allegations of neglect or lack of appropriate care for medical emergencies such as seizures
• Complaints about disorganized administrative practices and unexpected discharges
• Frustration with perceived lack of staff empathy or unprofessionalism in some interactions