Libertyville Vision Center & Buffalo Grove Eye Care Center
Optometry • Libertyville, IL
Ratings by platform
- MyVision.org aggregator: 3.7 out of 5 stars (based on 120 reviews) (120 aggregate reviews)
- Demandforce (Buffalo Grove Eye Care Center): 4.5 out of 5 stars (1081 reviews)
What patients say
Patients praise
- Thorough and professional eye examinations
- State-of-the-art equipment
- Knowledgeable and caring doctors (specifically Dr. Heimlich and Dr. Dowell)
- Friendly and professional staff (frequently noted in recent reviews)
Common complaints
- Confusing billing practices
- High cost of services
- Unprofessional staff behavior and poor customer service
- Difficulty getting timely responses
In patients' words
"Dr. Heimlich is always pleasant, professional and thorough. The new staff is great. The new people seem to have brought the practice back up to its previous service levels, after a bit of a rough year or two."
— Demandforce Reviewer (Anonymous)"I hate to post this, because I'm a longtime customer, and I love the doctors but apparently their pricing policy has changed since the last time I was..."
— Yelp ReviewerMore clinics in Libertyville
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