UK Acute Care and Employee Urgent Care - UK HealthCare
Urgent Care • Lexington, KY
Ratings by platform
- Birdeye (General UK HealthCare): 2.5/5 (201 reviews)
- Google (UK HealthCare Turfland): 3.7/5 (212 reviews)
- Google (UK HealthCare Turfland - alternate source): 3.2/5 (55 reviews)
What patients say
Patients praise
- Professional and caring staff members
- Convenient location and walk-in availability
- Access to broader UK HealthCare medical network resources
- Modern, clean facilities
- Efficient same-day treatment for non-emergency issues
Common complaints
- Long wait times during busy periods
- Communication issues between staff and patients or families
- Administrative or billing process difficulties
- Inconsistent service experiences depending on staffing levels
In patients' words
"At UK HealthCare Fountain Court Acute Care, patients consistently share their positive experiences, highlighting the exceptional care and kindness of the staff. Visitors appreciate the prompt service, often receiving same-day appointments."
— UK HealthCare Fountain Court Acute Care Review Summary"Waited 2.5-3 hours... in urgent care in Lexington."
— Patient Review of Turfland Acute CareMore clinics in Lexington
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