Orthopaedic Surgery & Sports Medicine - UK HealthCare
Orthopedics • Lexington, KY
Ratings by platform
- U.S. News & World Report (UK HealthCare/Chandler Hospital Orthopedic Surgeons): 4 out of 5 (Patient Experience aggregate) (54 reviews)
- WebMD: 1 out of 5 (1 review)
What patients say
Patients praise
- Efficient walk-in clinic registration
- Positive experiences with specific providers and professional care
- Helpful and knowledgeable staff mentioned by some patients
Common complaints
- Concerns regarding high billing costs and billing transparency
- Reports of long wait times for appointments
- Dissatisfaction with communication or perceived lack of compassion from some staff/providers
- Frustration with administrative processes and paperwork
In patients' words
"Do NOT go here. They have classified themselves as an emergency room to charge you and your insurance company more money. An x-ray costs over $600. A cast will cost you $900."
— WebMD Review"I have been coming here 2 years, they are wonderful! Always courteous, professional, and knowledgeable. Ericka Reynolds, PA-C is THE BEST!"
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