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Obstetrics & Gynecology | UK Healthcare - University of Kentucky

Obstetrics & Gynecology • Lexington, TN

★★★★★4.8/572 reviews across 5 platforms

Ratings by platform

  • UK Healthcare official site: 4.72 out of 5 (14 reviews (Dr. Kluck))
  • UK Healthcare official site: 4.7 out of 5 (10 reviews (Dr. Saunders))
  • UK Healthcare official site: 4.78 out of 5 (17 reviews (Dr. Zachman))
  • UK Healthcare official site: 4.92 out of 5 (14 reviews (APRN/CNM Adams))
  • UK Healthcare official site: 4.85 out of 5 (17 reviews (Dr. Midboe-Penn))
  • Birdeye: 2.5 stars (67 reviews)

What patients say

Patients praise

  • Highly professional and knowledgeable medical care providers
  • Patients feeling heard and included in their own care decisions
  • Compassionate, kind, and supportive bedside manner from many staff members
  • Thoroughness in diagnostics and explanations of treatment plans

Common complaints

  • Long wait times for appointments and while in the clinic
  • Perceived lack of bedside manner or dismissive communication from certain providers
  • Concerns regarding unprofessional staff interactions or billing communication issues
  • Dissatisfaction with the necessity or transparency of certain procedures and exam room protocols

In patients' words

"Dr. Kluck is the best ob/gyn I have ever seen. She is so kind and truly cares about her patients."

— UK Healthcare Patient Review

"It was a massive relief to finally be heard, evaluated, diagnosed and set toward a plan. I'm so grateful to Dr. Zachman for listening to me when others have dismissed me."

— UK Healthcare Patient Review

"This is the only provider in this group I've seen that I will not see again. She was clearly in a hurry... and basically told me my problems were normal and to have a good day."

— UK Healthcare Patient Review

"Everything about this place was just strange... and am quite traumatized by the experience here."

— LocalityBiz User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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