Internal Medicine | UK Healthcare - University of Kentucky
Internal Medicine • Lexington, KY
Ratings by platform
- Birdeye (Aggregate): 2.5/5 stars (201 reviews)
- Healthgrades (Hospital-level): 73% (9-10 rating)
What patients say
Patients praise
- Highly professional, kind, and compassionate clinical staff
- Thorough and patient-centered approach from specific physicians, particularly in complex or chronic condition management
- Strong communication and attentiveness noted by patients during appointments
- Patients feel heard and valued as partners in their own healthcare decisions
Common complaints
- Administrative and billing-related frustrations, specifically concerning financial assistance processing
- Perception of limited scope in routine annual exams
- Occasional reports of rushed appointments or poor bedside manner with specific providers
- Complex hospital navigation and staff responsiveness challenges cited in broader system surveys
In patients' words
"Dr. Stephanie Rose is an amazing doctor and an amazing person! She’s so nice and genuinely cares. I wouldn’t want anyone else as my doctor!"
— LocalityBiz review"Dr. Rudy and staff are THE BEST... he does not simply go to the low hanging fruit. He is very careful about prescribing meds. He's just the best!!!!@"
— UK HealthCare provider page review"My application kept getting lost. When I sent a paper copy via Fed-Ex... it wasn't even opened."
— Birdeye review (referring to administrative/financial experience)More clinics in Lexington
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