Digestive Health - Gastroenterology - UK HealthCare
Gastroenterology • Lexington, KY
Ratings by platform
- Healthgrades (Dr. Thomas Knopp, DO): 4.5 out of 5 stars (53 reviews) (53 reviews; 30 with a written review)
- Healthgrades (Dr. Nathan Massey, MD): 4.3 out of 5 stars (23 reviews) (23 reviews; 7 with a written review)
- UK Healthcare complaints/experience (Reddit): No star rating provided (Thread discussion (date 2026-01-16); individual opinions)
- UK Healthcare (Trustpilot): 3 people reviewed; rating not provided in snippet (3 reviews)
What patients say
Patients praise
- Some gastroenterologists are described positively, with patients praising being listened to, caring/empathetic behavior, and helpful/efficient staff
- Patients also report good communication/explanations (what would happen) and willingness/recommendation
- UK HealthCare’s Digestive Health Program is presented as a specialized center recognized by the National Pancreas Foundation
- Digestive health providers are described as offering advanced treatments
Common complaints
- Long waits to get appointments for non-urgent issues (reported on Reddit)
- Negative patient experiences with a gastroenterologist: perceived rudeness/unprofessional behavior, not being interested in concerns, being talked over, and short consultation; described as a waste of time/money
- Some Healthgrades reviews indicate a minority of low ratings (e.g., 1-star presence)
In patients' words
"“When I have a non-urgent issue arise, … my biggest complaint is the length of time to be able to get an appointment.”"
— Reddit thread about UK Healthcare in Lexington"“he was the rudest, most unprofessional physician… he talked over top of me… [spent] 7-8 minutes… not even examine me… total waste of time and money!”"
— Healthgrades review excerpts for Dr. Thomas Knopp, DO"“Very good about explaining what would happen… Extremely kind people. Definitely recommend!!”"
— Healthgrades review excerpt for Dr. Nathan Massey, MD"“UK HealthCare's Digestive Health Program has been recognized as a Center of Excellence by the National Pancreas Foundation.”"
— UK HealthCare Digestive Health Program pageMore clinics in Lexington
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