Endocrinology - UK HealthCare - University of Kentucky
Endocrinology • Lexington, KY
Ratings by platform
- UK HealthCare official provider profiles (Press Ganey surveys): Generally high (typically 4.7-4.9 out of 5) on official UK HealthCare profiles (Varies by provider (e.g., 11 to 47 reviews per profile shown))
- Third-party review sites (e.g., Birdeye, Google): Low (1.5 to 2.8 out of 5) on third-party review aggregators like Birdeye (Small sample size (2-5 reviews))
What patients say
Patients praise
- High satisfaction scores for many individual advanced practice providers and physicians on official hospital profiles
- Providers described as knowledgeable, thorough, and professional
- Effective treatment plans for diabetes and other endocrine conditions
- Patients appreciate providers who are good listeners and explain medical conditions clearly
Common complaints
- Poor bedside manner and perceived lack of empathy from some physicians
- Issues with administrative staff, including poor communication, lost lab results, and appointment scheduling errors
- Long wait times in office or lobby
- Perceived unprofessionalism and rudeness
- Difficulty obtaining prescription refills or prior authorizations
In patients' words
"I absolutely love my endocrinologist she is a wonderful well-informed educated doctor. Since I have such a lengthy medical history she's always very thorough in anything that she does dealing with my Healthcare."
— UK HealthCare official provider review"Absolutely the worst patient care! Waited in the lobby for hours, then he came in and was extremely rude and has zero patient care or empathy! Will not be returning!!"
— Third-party physician review (WebMD)"The APRN that treats me is nice enough... They've lost my labwork, haven't returned my calls... Totally unhappy with how I've been treated there."
— Third-party clinic review (Birdeye)More clinics in Lexington
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