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Gill Heart & Vascular Institute - UK HealthCare

Cardiology • Lexington, KY

★★★★★4.5/5192 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.5/5 (191)
  • Birdeye (UK Adult Congenital Heart Program): 5/5 (1)

What patients say

Patients praise

  • Professional, thorough, and knowledgeable medical staff
  • Compassionate patient care and communication
  • Effective multidisciplinary treatment and specialized care (e.g., transplant, ECMO)
  • Staff accessibility and follow-up support

Common complaints

  • Difficulty reaching staff by phone
  • Billing issues related to out-of-network medical devices
  • Complaints regarding smoke-free campus enforcement

In patients' words

"From shuttle to registration to all cardiac studies I had were very professional. Shout out to all the ladies who were administering tests this morning...ya'll were awesome and made me feel at ease and well taken care of with each study!"

— Birdeye Review

"The only negative thing I could said is if you have a reason to call them it does seem to take a long time to get them on the phone. Just leave a message an they will return your call."

— Patient Testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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