
Gill Heart & Vascular Institute - UK HealthCare
Cardiology • Lexington, KY
Ratings by platform
- Birdeye: 4.5/5 (191)
- Birdeye (UK Adult Congenital Heart Program): 5/5 (1)
What patients say
Patients praise
- Professional, thorough, and knowledgeable medical staff
- Compassionate patient care and communication
- Effective multidisciplinary treatment and specialized care (e.g., transplant, ECMO)
- Staff accessibility and follow-up support
Common complaints
- Difficulty reaching staff by phone
- Billing issues related to out-of-network medical devices
- Complaints regarding smoke-free campus enforcement
In patients' words
"From shuttle to registration to all cardiac studies I had were very professional. Shout out to all the ladies who were administering tests this morning...ya'll were awesome and made me feel at ease and well taken care of with each study!"
— Birdeye Review"The only negative thing I could said is if you have a reason to call them it does seem to take a long time to get them on the phone. Just leave a message an they will return your call."
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