Women's Health in Lewisville, TX | Baylor Scott & White Health

Patients praise

• Many patients appreciate the professional and attentive nature of the medical staff in urgent care settings
• Clean and well-organized facilities are frequently noted in urgent care reviews
• Convenience of same-day appointments and efficient, timely care in urgent care, though inconsistent at times

Common complaints

• Concerns regarding billing practices, including unexpected costs and complex insurance coding issues
• Reports of poor administrative experiences, such as scheduling errors, appointment cancellations, and difficulties reaching providers
• Some patients have reported negative interpersonal experiences with staff or providers, citing a lack of respect for patient preferences or perceived dismissive attitudes