Family Medicine in Lehi, UT | Lehi Clinic - Intermountain Health
Primary Care • Lehi, UT
Ratings by platform
- Birdeye (Lehi Clinic InstaCare): 3.8/5 (473 reviews)
- Zocdoc (Lehi Clinic InstaCare): 4/5
- Intermountain Health Provider Profiles: Generally 4.8 to 5.0/5 for individual providers (Varies by provider (e.g., hundreds for some))
What patients say
Patients praise
- Some providers are described as excellent listeners who take time to understand patient concerns
- Efficiency and quick service in urgent care/instacare settings for certain patients
- Many individual providers maintain high ratings for bedside manner and communication skills
Common complaints
- Reports of rude or condescending front desk staff at the clinic and urgent care locations
- Patient dissatisfaction with billing processes, including unresolved issues and lack of communication
- Mixed experiences with providers regarding thoroughness of examinations and medical advice
In patients' words
"The receptionist for the clinic... is extremely rude and condescending."
— Birdeye user review"He took all the time necessary to address our issues and explain his proposed solutions to our health challenges."
— Intermountain Health patient review for Dr. Robert M. Babbel"they have failed to resolve several billing issues which we have opened 5 tickets for which have been closed before resolution."
— Better Business Bureau (Intermountain Healthcare) user reviewMore clinics in Lehi
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