Leesburg, Loudoun Free Clinic
Telehealth • Leesburg, VA
Ratings by platform
- Birdeye: 4.1/5 stars (14 reviews)
What patients say
Patients praise
- Compassionate and thorough medical care
- Welcoming and respectful staff atmosphere
- Strong advocacy for patients navigating complex systems
- Cultural sensitivity and language support
- Highly valued resource for uninsured or vulnerable patients
Common complaints
- Some patients reported poor customer service experiences
- Allegations of unprofessional behavior and inconsistent communication by specific staff members
- Concerns regarding the extent of care provided by management
In patients' words
"The staff were kind and caring. They put my mind at ease and were very thoughtful and thorough with my care."
— Birdeye review"Very poor client service. ... They are not professional at all."
— Birdeye review"The providers here aren’t just doctors, they’re advocates, supporters, friends who genuinely want the best for me."
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