Express Care Walk-in Clinic | Osage Beach, MO
Urgent Care • Lebanon, MO
Ratings by platform
- MapQuest: 3.0 out of 5 stars (6 reviews)
- VyMaps: Not specified (8 reviews)
What patients say
Patients praise
- Professional and thorough medical providers, including physicians and nurse practitioners
- Friendly and caring nursing staff
- Convenient availability of on-site services like X-rays
- Some experiences noted quick, efficient service during off-peak times
- Appreciated the ability to walk in without an established provider relationship
Common complaints
- Long wait times, sometimes reported as several hours
- Perceived issues with being directed to the emergency room instead of receiving treatment at the clinic
- Occasional reports of rude or frazzled front desk staff
- Dissatisfaction with the thoroughness of medical evaluations and communication regarding prescriptions
In patients' words
"Tried twice to see a doctor. First visit was a 3.5 hour wait, I left. Tried again next day was told it was a 5 hour wait. Receptionist was very frazzled."
— MapQuest user review (Jeanne H.)"Took my kid for what may have been a broken finger, made an appointment for 10 am online but got there at 9am and got checked in. Was in the waiting room for about a half hour. Dr. Hagley was great, really caring and obviously enjoys working with kids."
— VyMaps user review"HORRIBLE!! Never go here if you want quality care!!!!! My husband went in for a drug test and they made him wait two full hours with a full bladder!"
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