WellSpan OB/GYN - Lebanon
Reproductive Health • Lebanon, PA
Ratings by platform
- Birdeye/Google (via Birdeye page): 4.3/5 (11 reviews)
- Healthgrades (Dr. Jilian White): 5.0/5 (9 reviews)
- Healthgrades (Dr. Dennis Easter): 4.9/5 (40 reviews)
What patients say
Patients praise
- Clinicians are described as listening, answering questions thoroughly, and explaining conditions clearly
- Overall patient satisfaction and willingness to recommend are very high on Healthgrades for multiple providers
- Patients describe staff/provider kindness and a comfortable, un-rushed experience
Common complaints
- At least one review mentions being rushed and experiencing a delayed appointment (30 minutes) (Susan L Moore, CRNP)
- The Birdeye/Google review excerpt includes a complaint about payment method/asking for cash versus card-only at check-in
In patients' words
"“Dr. White is an excellent doctor!!!”"
— Healthgrades review excerpt for Dr. Jilian White, MD (Lebanon, PA)"“Dr Easter is kindest Doctor”"
— Healthgrades review excerpt for Dr. Dennis Easter, MD (Lebanon, PA)"“I felt Susan was very knowledgeable, but rushed through my appt. My appt was delayed 30 minutes or so ...”"
— WellSpan page for Susan L Moore, CRNP"“Why not CASH?... when I go to the window it's card only. I don't do credit cards.”"
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