Vanderbilt Center for Women's Health Lebanon
OB-GYN • Lebanon, TN
Ratings by platform
- Birdeye: 2.9 out of 5 stars (26 reviews)
What patients say
Patients praise
- Some patients may interact with medical providers, though specific positive themes are limited in the available negative-leaning reviews
Common complaints
- Difficulties with administrative processes, including checking in and scheduling
- Communication issues, such as difficulty reaching staff by phone
- Patient complaints regarding billing transparency and potential fraudulent billing practices
- Perceived lack of patient-centered care or responsiveness to patient needs
- Negative experiences with staff members, including reports of being rude or unhelpful
In patients' words
"Strictly based on the administrative staff. They’re incompetent. We waited almost twenty minutes for them to check us in. For no apparent reason other than incompetence."
— Birdeye (Reviewer)"It is abundantly clear that Vanderbilt does not care about the health of the patients only about money. They also violate the law, change diagnostic codes, cause harm to patients and do medical fraud. I advise that all patients avoid Vanderbilt if they value their life and quality of life."
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