Mental Health Services in Lebanon, PA
Behavioral Health • Lebanon, PA
Ratings by platform
- Birdeye (Pennsylvania Counseling Services): 3.4/5 (13 reviews)
- Rehab.com (Ponessa Behavioral Health): 3.2/5 (24 reviews)
- Yelp (WellSpan Philhaven): 2.0/5 (21-24 reviews)
- Rehab.com (WellSpan Philhaven): 2.66/5 (114 reviews)
- Nursa (WellSpan Philhaven): 2.7/5 (102 reviews)
What patients say
Patients praise
- Some patients report successful stabilization and life-saving care
- Appreciation for specific, caring, and attentive individual therapists or staff members
- Inpatient services sometimes viewed as a necessary resource in times of crisis
- Some outpatient therapy experiences described as helpful and supportive
Common complaints
- Reports of dismissive, judgmental, or unempathetic staff interactions
- Concerns regarding misdiagnosis and medication management practices
- Issues with communication between staff, patients, and families
- Facility cleanliness and food quality complaints
- Challenges with billing, scheduling, and administrative responsiveness
- Some reports of traumatic inpatient experiences and lack of adequate support during crises
In patients' words
"The therapists truly care and supportive. I highly recommend this company."
— Patient review of Pennsylvania Counseling Services"A truly traumatizing experience there are several good staff but overall a lack of communication and boundaries with/between patients, staff and loved ones and no desire to fix or even hear issues presented."
— Patient review of WellSpan Philhaven"The way I was made to feel during my last visit was uncalled for. I’ve never felt so unseen and unheard in my life. The annoyance she showed towards me was actually very upsetting."
— Patient review of Ponessa Behavioral Health"Philhaven has saved my life multiple times in multiple different ways."
— Patient review of WellSpan PhilhavenMore clinics in Lebanon
Mercy Clinic Behavioral Health - Lebanon
Patients praise: some providers described as helpful, brilliant, and caring · spacious and comfortable waiting room environments that help ease anxiety.
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Patients praise: Appreciation for specific providers, particularly in pain management · Friendly and caring nursing and support staff.
Cornwall Family Dentistry, LLC | Home in Lebanon
Patients praise: Professional, kind, and caring staff and dental team · Modern, clean, and comfortable dental facility.
Advanced Women's Care of Pittsburgh | Gynecologist Near Me
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WellSpan Cardiology - Lebanon
Patients praise: highly knowledgeable and skilled clinical care · clear and detailed explanations of medical conditions and treatments.
CHI Saint Joseph Medical Group - Cardiology - Lebanon, KY
Patients praise: Excellent communication skills by physicians · Attentive listening to patient concerns.
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