UTMB Health League City Campus Clinics and Services
Urology • League City, TX
Ratings by platform
- Birdeye: 4.3 out of 5 stars (1,211 reviews)
- The Leapfrog Group: 120 out of 120 possible points (Not explicitly stated)
What patients say
Patients praise
- Compassionate, professional, and thorough clinical staff (nurses and physicians)
- High quality of medical care and surgical outcomes
- Clean, comfortable facilities and private rooms
- Efficient emergency care in many instances
Common complaints
- Billing and insurance processing issues
- Long wait times for appointments and procedures
- Poor internal communication among staff and departments
- Delayed test results and follow-up communication
In patients' words
"My co pay is $40 but I was charges 241 dollars. Their billing department totally sucks. They refuse to call my insurance to verify my benefits."
— LocalityBiz reviews"Received quick, thorough, quality care from everyone on staff. Thank you!"
— Loc8NearMe reviews"Horrible Services with poor communication within the healthcare Team. I was scheduled for a procedure. The Coordinator called that week on the prep procedure and was clear the procedure is the following. On that day, I am not on the schedule!"
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