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Pain Management services at UTMB Health

Pain ManagementLeague City, TX

★★★☆☆3.1/534 reviews across 3 platforms

Ratings by platform

  • Birdeye (UTMB Health Pain Management, Town Center): 3.4 out of 5 stars (26 reviews) (26 reviews)
  • Healthgrades (Dr. Denise Wilkes): 2.1 out of 5 stars (Likelihood to recommend) (8 ratings (4 written))
  • UTMB Health Official Provider Portal: ~4.8 out of 5 stars (Individual provider ratings) (Hundreds of ratings for specific clinicians)

What patients say

Patients praise

  • Some providers are described as knowledgeable, attentive, and thorough
  • Positive feedback regarding staff demeanor in specific instances
  • High individual provider ratings on official UTMB portal for some clinicians

Common complaints

  • Long wait times for appointments and during visits
  • Concerns regarding insurance authorization and scheduling issues for procedures
  • Perceived focus on procedures over alternative treatment options
  • Reports of poor communication between staff and patients
  • Experiences of feeling unheard or disrespected by some providers

In patients' words

"Dr Mohsen is amazing he listens intently and explains the procedures and cause of the pain itself."

Birdeye review for UTMB Health Pain Management, Town Center

"Not actually interested in helping patients manage pain. It's about pushing procedures that will earn them a lot of money..."

Birdeye review for UTMB Health Pain Management, Town Center

"She is thorough, listens, suggests & explains injections work for some yet not all... The downside is it keeps other patients waiting."

Healthgrades review for Dr. Denise Wilkes

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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