UTMB Health League City Campus Clinics and Services
General Surgery • League City, TX
Ratings by platform
- Birdeye: 4.3 out of 5 stars (Over 1,200 reviews across different listing platforms)
- Birdeye (Clinical Laboratory): 3.9 out of 5 stars (11 reviews)
- Birdeye (Gastroenterology): 3.3 out of 5 stars (18 reviews)
- Leapfrog Hospital Safety Grade (Spring 2026): Grade A (N/A)
What patients say
Patients praise
- High levels of patient satisfaction with individual physicians, particularly specialists
- Positive experiences with surgical center processes and nursing staff care
- Facility is consistently described as clean and well-maintained
- Some patients report exceptional and compassionate care during hospital stays or emergency visits
- Efficient and helpful interactions with specific staff members in various departments
Common complaints
- Long wait times, particularly in the ER and for laboratory services
- Billing department issues and disputes regarding insurance verification and refunds
- Concerns about communication and scheduling procedures
- Occasional complaints about dismissive bedside manner or perceived lack of thoroughness in clinical evaluations
- Individual reports of negative or discriminatory treatment experiences
In patients' words
"The care, compassion and dedication to make you comfortable and aware that you are and will be in good hands. I’m grateful to know if I need care that I can count on being in their care. GO UTMB!"
— Patient review (5 stars)"My co pay is $40 but I was charges 241 dollars. Their billing department totally sucks. They refuse to call my insurance to verify my benefits."
— Patient review (1 star)"If Dr. Elfeki could be cloned, and walk in the shoes of every physician, the world would be a better place... His empathy..."
— Patient review of a specific neurologistMore clinics in League City
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