
Dermatology - Patient Care at UTMB Health
Dermatology • League City, TX
Ratings by platform
- Birdeye (aggregated from Google): 3.2 out of 5 stars (83 reviews)
- Apple Maps: 2.6 out of 5 stars (10 reviews)
- Yelp: 2.5 out of 5 stars (10 reviews)
What patients say
Patients praise
- Effective medical treatment and positive clinical outcomes for skin conditions
- High satisfaction with specific physicians, such as Dr. Erica Kelly and Dr. Renat Ahatov
- Positive experiences with procedure-based care like cyst removal
- Thorough and kind bedside manner reported for some providers
Common complaints
- Difficulty scheduling appointments and long wait times for visits
- Issues with billing practices, including high costs for specific procedures
- Reports of unprofessional behavior or poor attitude from some staff members
- Frustration with scheduling/administrative processes for specific providers
In patients' words
"From the time of setting the appointment at the League City clinic to the actual procedure was flawless. Dr. Renat Ahatov was amazing. Dr. Ahatov took the time to explain each step of the removal in real time, he was reassuring, soft spoken, and kind."
— WebMD Review"I recommend going elsewhere. UTMB billed an office visit for a steroid injection as outpatient care, which drastically increased the cost. It feels like they are prioritizing revenue over patients."
— Birdeye/Google Review"Can't handle their appointments. Takes 6-8 months to get in! Have had an app with Dr Kelly for months. They just called me today to advise me she would not be in for my Dec app and needs to reschedule."
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