Layton Parkway InstaCare - Intermountain Health
Urgent Care • Layton, UT
Ratings by platform
- BirdEye (aggregated from Google/others): Approximately 4.2 to 4.3 out of 5 stars (980 total reviews)
- Apple Maps/Yelp integration: 2.0 out of 5 stars (4 reviews)
What patients say
Patients praise
- Professional and efficient medical staff in many instances
- Helpful and accommodating service reported by some patients
Common complaints
- Poor staff professionalism and perceived lack of empathy
- Issues with administrative tools like online appointment booking not functioning as expected
- Concerns regarding billing practices and potential for missed diagnoses leading to high costs
- Long wait times
In patients' words
"I walk into the instacare to a girl that is chatting with a friend and obviously seems bothered when I walk up to her. ... Opted to leave ... I would rather wait sick for the work week to see a doctor not affiliated with Intermountain than to get care over the weekend and give them my business."
— LocalityBiz review by Quincy Bowcut"I went to urgent care to get tested for strep and they literally forgot to send the test in. ... Without fail anytime I go to this location I end up with a huge hospital bill because they missed something major."
— LocalityBiz review by cameron mawyerMore clinics in Layton
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