The Surgery Center of Southwestern Medical Center - Lawton - OK
Surgery • Lawton, OK
Ratings by platform
- CMS/Medicare HCAHPS (via Momentary Labs): 3 out of 5 stars (271 patient surveys (CMS HCAHPS data))
- U.S. News & World Report: 86% willing to recommend (N/A)
- Healthgrades: 67% recommend this hospital (N/A)
What patients say
Patients praise
- competent and knowledgeable clinical staff in certain departments
- effective surgical and post-surgical care experiences for some patients
- positive reports regarding cleanliness of the facility
- recognition for patient safety and experience excellence
Common complaints
- unprofessional staff behavior and perceived lack of empathy
- concerns regarding quality of care and communication in the emergency department
- long wait times
- negative anecdotal reports about nurse conduct
In patients' words
"Without a doubt the most exceptional service, quality and care I've ever experienced from any medical facility. The doctors and staff here are extremely competent and very thorough."
— MedicalRecords.com User Review"I don’t have a name to give because he walked in and didn’t bother to introduce himself... Completely unprofessional. A complete waste of my time, and I will not be returning."
— MedicalRecords.com User Review"Let me preface this by stating this hospital is the worst hospital In the entire state of Oklahoma."
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