Family Care - Memorial Health System of Southwest Oklahoma
Primary Care • Lawton, OK
Ratings by platform
- U.S. News & World Report: 2 out of 5 (Patient Experience Score) (Not specified (US News))
- RateMDs: 3.8 out of 5 stars (7 reviews)
- Detox To Rehab: 1.5 out of 5 stars (4 reviews)
- Healthgrades: 60% (Patients who gave a rating of 9 or 10) (Not specified (Healthgrades))
What patients say
Patients praise
- Compassionate and helpful care from many nursing staff members
- Positive experiences with specific providers who were described as attentive and caring
- Appreciation for the convenience of having local medical services available
- Effective support programs (e.g., Nurse Navigator, diabetes education) that provided personalized care
- Effective and professional emergency care reported by some patients
Common complaints
- Reports of dismissive or disrespectful behavior from some medical staff
- Long wait times in the emergency room
- Concerns regarding misdiagnoses and lack of thorough investigation of symptoms
- Perception of slow service or lack of urgency
- Limited ability to choose or switch specialists once referred
In patients' words
"Dr. Boydstun always takes time with my questions, is encouraging, and concise. I’m very happy with my care!"
— Healthgrades review for Dr. Boydstun"When I have gone into the ER with a severe emergency problem I was attended to immediately with the very best of care... My only complaint is that if I am referred to a specialist and then I don't care for that doctor I am not allowed to change to another specialist."
— RateMDs user review"I cannot express in words my sincere gratitude."
— Testimonial from patient Robyn on Memorial Health System website"They are lucky to even have 1 star!! Though most of the nurses are very nice2 and helpful, the doctors are something else."
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