Primary Care | Lawrence Memorial Hospital - LMH Health
Family Medicine • Lawrence, KS
Ratings by platform
- CMS / SeniorHealthDatabase: 4/5 stars (CMS Overall Rating); historically recognized with 5-star ratings for hospital quality (69% patient recommendation rate)
- Birdeye (LMH Health West Campus): 3.8 stars (30 reviews)
- Healthgrades: 69% (Patient Experience Rating)
What patients say
Patients praise
- Highly regarded by many for knowledgeable and caring doctors and medical staff
- Appreciation for compassionate care during difficult health journeys (e.g., cancer treatment)
- Positive recognition for overall hospital quality and safety metrics in official ratings
Common complaints
- Reports of disorganized or inefficient service, particularly in the emergency department
- Concerns regarding staff communication, professionalism, and perceived lack of empathy
- Difficulties with administrative tasks such as insurance billing or scheduling
In patients' words
"So easy to visit with. Very knowledgeable about my medical questions... This was first visit to establish care. Experience was very favorable."
— LMH Health patient review website"The LMH ER is the absolute worst. Go to Kansas City if you need an ER... There is no efficiency or patient care here. It is all about the bottom line."
— LocalityBiz patient review"The entire staff including Radiology especially Jason have been kind and extremely helpful through this process... I’m sure I forgot names through a difficult health scare the support , compassion & kin..."
— Birdeye review (LMH Health West Campus)More clinics in Lawrence
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