Family Medicine | Hattiesburg Clinic | Laurel, MS
Internal Medicine • Laurel, MS
Ratings by platform
- Birdeye: Approximately 4.4 to 4.5 out of 5 stars (368 to 374 reviews (aggregated))
- Yelp: 2.8 out of 5 stars (26 reviews)
What patients say
Patients praise
- Recognition of thorough and caring individual physicians and pediatricians
- Convenience of having comprehensive health services in one location
- Appreciation for courteous staff and clean facilities in positive experiences
- Effective communication and review of test results during some visits
Common complaints
- Reports of unprofessional behavior and poor bedside manner from some providers
- Complaints regarding dismissive attitudes toward patient concerns and chronic issues
- Frustrations with billing processes and unhelpful customer service staff
- Negative experiences with nursing staff and urgent care intake procedures
In patients' words
"Dr Chapman is an excellent pediatrician, she is so kind and caring!... She is passionate about preventive health care for children. Excellent bedside manner!"
— Birdeye review"I expressed a specific concern, following the appointment I read on my chart that she documented a completely different issue than the one I was complaining of. Every visit i've had with her have been a MAX of 2 minutes once she was in the room. She is very dismissive and INACCURATE!!!"
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