Senior Services | Laurel, MD
Geriatric Care • Laurel, MD
Ratings by platform
- Morningside House of Laurel on SeniorAdvisor/A Place for Mom: 4 out of 5 stars (78 reviews)
- Caring.com: 4.6 out of 5 stars (Aggregate for home care agencies in Laurel, MD)
What patients say
Patients praise
- Kind and caring direct-care staff who try their best
- Generally clean and attractive facility environments
- Helpful support for families navigating memory care challenges
- Effective physical and occupational therapy services in some locations
Common complaints
- Reports of unprofessional management and lack of leadership
- Concerns regarding understaffing and high staff turnover
- Allegations of medical negligence, medication errors, and failure to follow doctor's orders
- Reports of inadequate hygiene, malnutrition, and dehydration in some facilities
- Communication issues between staff and families regarding resident health status
In patients' words
"Not a good experience in anyway. Patient was just in for rehab... The staffing is horrible not enough help. Leaves room for many errors all of which I witnessed. Dr. neglect, wrong diagnosis and prescriptions. Nurses giving wrong meds, overall sense of confusion and lack of professionalism."
— Caring.com review of The Laurels of Massillon"The Laurel has helped my family deal, accept, and participate in mom's care with the best guidance. As the disease is awful and accelerates, we..."
— OneLife Senior Living blog testimonial for The Laurel Memory CareMore clinics in Laurel
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