Florida Behavioral Medicine |
Behavioral Health • Largo, FL
Ratings by platform
- Trustpilot: 3.2/5 stars (Trustpilot) (1 review listed for fbm-fl.com on Trustpilot as of Jan 2026)
- Zocdoc: 4.73/5 stars (for Dr. Richard Smith) (64 reviews (for Dr. Richard Smith))
- Yelp: Generally low ratings (indicated by user feedback context) (70 reviews total (Yelp))
What patients say
Patients praise
- Some individual providers (e.g., Dr. Mayer) have received praise for their attentiveness and competence
- Occasional positive experiences with front office staff, though these are less frequently reported than negative ones
Common complaints
- Dissatisfaction with administrative and front office staff (unfriendly, incompetent, long wait times, difficulty reaching by phone)
- Concerns regarding billing practices, including charges for unrendered services and disputes over co-pays
- Reports of inadequate or rushed medical consultations with some providers
- Issues with medication management, including slow or failed prior authorizations for insurance and pressure to take prescription medications
- Poor facility conditions (older, dirty, or uncomfortable waiting areas)
- Strict and often inflexible cancellation policies with associated fees
In patients' words
"Worst place in the world ! ... Billing is a disaster. ... They REFUSE to rebook your appointment until you pay the $50 as well! Forget about trying to get a refill as well."
— LocalityBiz review"I saw Dr Shah and during our appointment his cell phone kept going off and he is looking at it. I feel he was just going through the motions and didn't even understand my concerns."
— WebMD review (August 8, 2023)"The only doctor I would recommend in this practice is Dr. Mayer. ... I gave 2 stars because their staff are unfriendly and at times incompetent."
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